?     Asked on 8/9/2012by Guest

What do I use to keep the cover in place?
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A  Answered on 8/9/2012 by InyoPools Product Specialist Patrick P.

In-Ground Winter Covers come with straps positioned every 4 feet along the edge of the cover. The loops are used to hold water bags, which will hold down the cover.
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?     Asked on 8/9/2012by Guest

Can you mail me samples of the 8,15 and 20 year in ground winter covers?
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A  Answered on 8/9/2012 by InyoPools Product Specialist Patrick P.

Unfortunately the manufacturer does not supply samples of those particular winter covers. We can only supply samples of the safety covers.
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?     Asked on 9/27/2012by Guest

I have small children and recently purchased a house with a pool. Is there anything I can do to make the pool area safe?
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A  Answered on 9/27/2012 by InyoPools Product Specialist Patrick P.

While nothing can fully replace responsible adult supervision, I would recommend using a safety cover while the pool is not in use. A safety cover is held in place by anchors and allows some peace of mind knowing that if someone enters the pool area they will not fall into the pool.
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?     Asked on 8/23/2013by Guest

Does this cover keep rainwater out of the pool? I have a tree with leaves, and want to stop leaves and rain water from getting into the pool. I have a surface pump to keep the rainwater pumped off.
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A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

If you want to keep rain water out of the pool, I would recommend either the 15 year or 20 year warranty covers. The water must be pumped off of the cover periodically.
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?     Asked on 5/13/2015by Inyo Visitor

My interest is in preventing evaporation in our drought stricken state during the summer months. I am looking for lightweight and easily removable. Will this cover do the trick?
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A  Answered on 5/13/2015 by InyoPools Product Specialist Robert M.

We would recommend a solar cover for your application. A solar cover will prevent evaporation. Model NS530 would fit a 20'x40' pool.
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?     Asked on 8/4/2015by Inyo Visitor

Does the package come with water bags?
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A  Answered on 8/5/2015 by InyoPools Product Specialist Matt S.

Hello, the water bags are sold separately, and can be found on our Water Tubes page.
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?     Asked on 9/26/2015by Tina Flynn

how many bags would you recommend for a 20 x 40 cover
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A  Answered on 10/1/2015 by InyoPools Product Specialist Lennox H.

Hi Tina, You would need 12 - 10' Double Water Tubes & 2 - 8' Double Water Tube.
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?     Asked on 8/5/2016by Inyo Visitor

You show left side step layout. Do these covers come with left side step cover?
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A  Answered on 8/5/2016 by InyoPools Product Specialist Alex V.

Hello, This is a standard winter pool cover. They do not come as a right or left step. You would need a safety cover with a right or left step.
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?     Asked on 8/27/2016by Inyo Visitor

how far apart are the grommets?
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A  Answered on 8/30/2016 by InyoPools Product Specialist Lennox H.

Hi, The grommets are located at each of the  four corners of the cover which is 24.83' x 44.83".
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?     Asked on 9/5/2016by Rich M

My pool is a 20 x 40 with a 2' x 4' step at one end, diving board at the other end. Would the standard cover for a 20 x 40 fit OK?
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A  Answered on 9/6/2016 by InyoPools Product Specialist Scott W.

Are the steps flush with the edge of the pool? If not, then it wouldn't be big enough to cover the steps.
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?     Asked on 9/10/2016by BobInNJ

my pool is 20 x 40, with a 4 x 8 bump out at one 20' end for steps. My former cover was polyeurethyne, and laid on the water (I also have a safety cover attached flush to the deck with grommets every 8 feet). can you supply a cover with attached 4x8 cover for the bump-out?
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A  Answered on 9/11/2016 by InyoPools Product Specialist Stacey M.

Hello Bob, Anything custom please revert to our custom cover form so we can fit your needs. http://media.inyopools.com/documents/form/Inyo-Safety-Cover-Measuring-Form-2015.pdf
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?     Asked on 9/10/2016by Inyo Visitor

What is the millage on this pool cover?
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A  Answered on 9/11/2016 by InyoPools Product Specialist Stacey M.

Hello, there are no mils on these covers they are made with the strength and durability of covers costing twice as much. Rugged polyethylene scrim and coating means that this cover can withstand winters worst.
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?     Asked on 9/20/2016by Robert Fischer

pl7952 cover how many water tubes and lengths do you recommend?
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A  Answered on 9/20/2016 by InyoPools Product Specialist Stacey M.

Hello Robert,  You would need 12 - 10' Double Water Tubes & 2 - 8' Double Water Tube.
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?     Asked on 12/21/2016by iya

my pool is kidney shaped and capacity is 20,000 liters please how do i know the measurement, my neighbors tree practically empties into my pool. thanx
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A  Answered on 12/21/2016 by InyoPools Product Specialist Alan M.

Hello Iya- You will need to take physical measurements of the longest long part and the widest wide part of your pool to determine the correct size cover you will need.
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?     Asked on 9/20/2017by Inyo Visitor

I thought I was purchasing a solid cover last year, but in actuality it wasn't solid. If we put the cover pump on, it siphoned pool water. If we didn't, it filled with water and eventually sunk to the bottom in the shallow end. Is you solid cover actually solid? I have a pump to put on cover so need a surefire solid cover.
 Reply

A  Answered on 9/27/2017 by InyoPools Product Specialist Alex V.

Hello, The PL7952 is a solid winter cover. 
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?     Asked on 11/16/2017by Inyo Visitor

Will these help keep heat in
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A  Answered on 11/17/2017 by InyoPools Product Specialist Lennox H.

Hi. This cover will not keep heat in. 
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?     Asked on 1/20/2018by VINCENT VITI

I HAVE A POOL THAT I COVER WITH VISQUEEN AND BY THE TIME I GET BACK FROM BACK VACATION IT IS ALL BROKEN UP I NEED A 25 WIDE AND 43 LONG COVER LIKE IN THE PICTURE BLUE WITH OUT THE BAGES I HAVE OTHER WAY I CAN KEEP IT THERE AND I LEAVE MY SELF LEVER ON ALL SUMMER LONG IT DOES NOT COST ME MUCH JUST ELECTRIC I HAVE A WELL
 Reply

A  Answered on 1/23/2018 by InyoPools Product Specialist Megan C.

Hello, Vincent. We do not offer a winter cover with your dimensions. I suggest reviewing the safety covers and complete the custom safety cover form if interested. 
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?     Asked on 8/26/2018by Gary Lopez

I have a 20 footx40 foot Lazy L with steps and diving board. Will a 25x50 foot cover be sufficient enough?
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A  Answered on 9/3/2018 by InyoPools Product Specialist Lennox H.

Hi, Gary. You're unable to use one cover for a lazy L pool, another cover will be required for the short size. 
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?     Asked on 9/13/2018by Clinton Marble Hogge

Do you carry "L" shape covers? Pool is 18' x 36' with steps on right side at shallow end.
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A  Answered on 9/13/2018 by InyoPools Product Specialist Lennox H.

Hi, Clinton. We do not carry any special shape winter covers. You will have to get a cover that spans the total length and with of your pool.
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?     Asked on 9/26/2018by Bob

What does the warranty cover exactly?
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A  Answered on 9/26/2018 by InyoPools Product Specialist Lennox H.

Hi, Bob. The warranty covers defects caused by the material or workmanship. 
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?     Asked on 9/27/2018by Mike

How much does this cover weight? I assume the heavier the weight the thicker the tarp.
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A  Answered on 9/27/2018 by InyoPools Product Specialist Hector F.

The listed total shipping weight shows as 25 lbs. 
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?     Asked on 9/28/2018by Chad

I have a 20X40 In ground rectangle pool. My question is that I currently use a safety cover, but would like to have a winter cover that keeps out water and debris? What is the best way to cover my pool knowing that I want the safety cover on the pool for safety? Do I put the safety cover down first, then put the winter cover on top?
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A  Answered on 10/9/2018 by InyoPools Product Specialist Joe S.

Good afternoon, yes the safety cover would be installed first with a winter cover laid over the top on that held down with water tubes or blocks.
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?     Asked on 8/13/2019by Barbara Hart

Hi ,I am from California and I always put a cover on mid October. I never tried yours before. I have a lap pool that is 8x40 with a swim-out that makes it 10FT .Usually I get a big one and cut it myself. What would you suggest with yours? I would like a solid one. Thank You so much,Barbara
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A  Answered on 8/13/2019 by InyoPools Product Specialist Lennox H.

Hi, Barbara. These Winter cover cannot be cut or altered to fit your specific pool size. You will have to roll up the excess.
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?     Asked on 10/2/2019by Richard Roberts

I have a 16 X 32 rectangle pool. Do you sell a waterproof cover for that. I can spend a small fortune so any advice is appreciated.
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A  Answered on 10/2/2019 by InyoPools Product Specialist Megan C.

Please view our safety covers, they are the most durable option for winterizing and safety. http://www.inyopools.com/category_covers_safety.aspx
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?     Asked on 10/3/2019by Thomas Andrews

I purchased a PureLine winter cover with a 20 year warranty this spring and didn't open the package until I closed my pool. The warranty card indicates it needs to be filled out with in 10 days of purchase. is that true?
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A  Answered on 10/7/2019 by InyoPools Product Specialist Lennox H.

Hi, Thomas. That is accurate, however, if it was not done it will not void the warranty.
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?     Asked on 10/13/2019by Inyo Visitor

Will rain water and snow melt pass through this cover?
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A  Answered on 10/14/2019 by InyoPools Product Specialist Hector F.

No, actually you would need a mesh cover that you can view here
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?     Asked on 9/2/2020by Inyo Visitor

what is the cut size of the 20x 40 tarp I need it to be 20x40 . thank you
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A  Answered on 12/21/2020 by InyoPools Product Specialist Hector F.

Hello, this cover has a total size of 25 x 45 however the cover model PL7948 has a total cover size of 21 x 41 which would be the closest that we carry. 
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?     Asked on 9/20/2020by DANIEL S HAYENGA

what is the actual full warranty for this cover?
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A  Answered on 12/17/2020 by InyoPools Product Specialist Hector F.

Hi Daniels, retail price covered at year 1 is 100 percent, year 2, 50 percent, year 3, 40 percent, year 4, 30 percent, year 5, 20 percent, year 6, 15 percent, year 7, 10 percent, and year 8, 5 percent. 
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?     Asked on 9/23/2020by Olin Lory

How thick in mils is this cover
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A  Answered on 12/29/2020 by InyoPools Product Specialist Joe S.

Hello, the Scrim is 8 x 7.
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?     Asked on 9/29/2020by Mario Castro

Is this a solid cover? no water goes through correct? what is the most heavy duty cover do u have available? thank you
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A  Answered on 10/28/2020 by InyoPools Product Specialist Joe S.

Hello Mario, yes this would be a solid unit. If you are looking for the heaviest model we carry that would best eh Winter Cover for 20'x40' Rect Inground Pool 20 Yr. - PL9952.
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?     Asked on 10/8/2020by John Antonucci

Can I use a solid winter cover over my mesh safety cover?
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A  Answered on 2/5/2021 by InyoPools Product Specialist Hector F.

Hi John, We would not suggest that as the anchors are not designed to withstand resistance from two covers at once and could be a hazard. 
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?     Asked on 11/4/2020by max viola

with the cover 20 by 40 you need water underneath
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A  Answered on 11/9/2020 by InyoPools Product Specialist Hector F.

Hi Max, yes these covers are used for swimming pools that have water in them. 
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?     Asked on 9/6/2021by Inyo Visitor

I need a cover with center steps. Do you carry the..
 Reply

A  Answered on 11/3/2021 by InyoPools Product Specialist Megan C.

Yes, here is the link to the Center Step Solid Safety Cover Colors https://www.inyopools.com/category_covers_cent_solid_colors.aspx and Center Step Mesh Safety Cover Colors https://www.inyopools.com/category_covers_cent_mesh_colors.aspx 
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?     Asked on 10/16/2021by Sonia R Warmack

Purchased the recommend water tubes for this cover, what is the configuration for the tubes? Can't seem to figure it out without either large gaps or overhang.
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A  Answered on 11/4/2021 by InyoPools Product Specialist Rich N.

Hi Sonia, we recommend 2-10' tubes at each narrow end of the cover and  4-10' tubes and 1-8' tube per side.  Butt the tubes on the long sides together as closely as possible to minimize overhang.  
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