?     Asked on 12/15/2014by Inyo Visitor

Is there an indoor vent kit that needs to be purchased with this unit for indoor installation?
 Reply

A  Answered on 12/16/2014 by InyoPools Product Specialist Robert M.

A vent kit is required for indoor installation. There are two options for vertical venting; 4" x 6" and 4" x 8" flue collar.
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?     Asked on 7/12/2015by Inyo Visitor

does the unit have electronic ignition or a pilot?
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A  Answered on 7/13/2015 by InyoPools Product Specialist Lennox H.

Hi, The Pentair MasterTemp 125K High Performance Heater - Propane Gas (LP, with cord) has an electronic ignition.
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?     Asked on 3/12/2016by Tami

Does this unit have cupro nickel heat exchange?
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A  Answered on 3/14/2016 by InyoPools Product Specialist Lennox H.

Hi Tami, The Pentair MasterTemp 125K units is not available with a cupro-nickel heat exchanger.
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?     Asked on 6/13/2016by Inyo Visitor

What size propane tank would the pentair master temp 125 need
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A  Answered on 6/14/2016 by InyoPools Product Specialist Alan M.

The information you are requesting is available from your local gas company. We do not have access to that information.
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?     Asked on 7/4/2016by Inyo Visitor

what is the difference between copper and nickel heat exchanger,would I even notice the difference?
 Reply

A  Answered on 7/5/2016 by InyoPools Product Specialist Alan M.

For longer heater life look for a cupro nickel heat exchanger and tubing vs the standard copper units. Cupro nickel holds up better in fluctuating pH levels and salt systems.
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?     Asked on 3/21/2017by Tamrick

Would this work on an above ground pool 24' in the mountain, elevation 2,045 feet? How much would it raise the water temp?
 Reply

A  Answered on 3/23/2017 by InyoPools Product Specialist Lennox H.

Hi, Tamrick. This unit can be used but it not ideal to heat a 24' above ground pool. This unit is rated for an elevation level up to 8,000 feet and you can expect a 1/2 degree temperature increase per hour. 
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?     Asked on 4/17/2017by AAMLL

Hi, do you have any specs onn what would be de propane gas consumption for the heater for heating a 2500 galon jacuzzi form 75F to 85F ??
 Reply

A  Answered on 4/17/2017 by InyoPools Product Specialist Scott W.

It is going to depend on how fast you are wanting the temperature to rise.
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?     Asked on 4/19/2017by Mike Martinez

I have a company coming to bring me 2 100 gal tanks of propane. I see there is a fitting I need to run to allow them to hook up their prone tanks to the Mastertemp 125 LP corded heater I bought Do you sell this piece of gas pie? it looks like it is 3/4 inch x 8 " long is that correct?
 Reply

A  Answered on 4/20/2017 by InyoPools Product Specialist Lennox H.

Hi, Mike. We do not sell that gas connection fitting, that can be acquired by the gas company whose installing the gas line.
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?     Asked on 7/3/2017by Richard Arnold

I'm thinking of purchasing this item, but the 6 foot cord may be too short to reach the box. Can you use an extension cord?
 Reply

A  Answered on 7/4/2017 by InyoPools Product Specialist Alex V.

Richard, The use of an extension cord is not recommended. In your case, I would recommend the version that does not come with a cord so that you can run the length of cord you need. 
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?     Asked on 9/7/2017by Leia

Hi there, We have been using an old Purex Triton Mini Max 250 to heat our commercial spa (hot tub). It is worn out and we were thinking of replacing it with the 125,000 btu model. The tub is around 1000 gallons. We think the 250 was actually oversized but we are unsure. Will the 125 heat the water fast enough? and to 104 degrees max? Thank you for your time. Leia
 Reply

A  Answered on 9/13/2017 by InyoPools Product Specialist Patrick P.

Hi Leia, for the spa with the dimensions you listed we would suggest the 250,000 BTU model as the 125,000 BTU will be too small and will take too long to bring your spa up to 104.
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?     Asked on 3/27/2018by Rick

Mastertemp 125K big enough for a 12000 gallon pool.
 Reply

A  Answered on 3/27/2018 by InyoPools Product Specialist Lennox H.

Hi, Rick. Yes, it can. This unit is ideal for smaller bodies of water up to 15,000 gallons.
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?     Asked on 7/7/2018by Ron

Is this big enough for my above ground pool? Its 24 foot round and 54 inches deep.
 Reply

A  Answered on 7/8/2018 by InyoPools Product Specialist Lennox H.

Hi, Ron. This 125K BTU heater is a little on the small side, however, will heat a 24' above ground pool. You will get about a 1/2 to 3/4 degree temperature increase per hour. 
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?     Asked on 4/20/2019by Craig

Can I control this heater from a 7 day time clock? Pool is at a weekend home and I want the ability to have the heater turn on before we arrive. Does it store the desired temp settings when powered off? Does this mean heater needs to be wired 120v vs 240v? Thanks!
 Reply

A  Answered on 5/6/2019 by Industry Professional

Depending on the time clock you have it will do as you expect. You might need to change your time clock to accommodate this unit however. This unit can be wired we either 120V or 240V.
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A  Answered on 5/6/2019 by Industry Professional

Yes, the heater will only run if the pump is on, So only when the pump runs will the heater work. It can be wired 120 or 240.
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A  Answered on 5/6/2019 by Industry Professional

You can hook up the 110V control circuit to a timer and that would control when the heater would be on or off
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?     Asked on 5/6/2019by kyle

I have a 13x30 freeform 9000 gallon pool and just want to help add a few weeks to my pool season would this heater do the work I need. Or will I need something larger?
 Reply

A  Answered on 5/9/2019 by InyoPools Product Specialist Lennox H.

Hi, Kyle. This unit can be used to heat your pool, however, a larger unit will run more efficiently. 
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?     Asked on 5/8/2019by Lonny Bottolfson

Turned on heater and got a message to (service system) Does this mean the heater or /and or filter ?
 Reply

A  Answered on 5/9/2019 by Industry Professional

That is an indication low water flow to the heater. Check the skimmer and filter. If it remains on have the system checked by a certified pool professional.
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A  Answered on 5/9/2019 by Industry Professional

Check your filter pressure. Does filter need to be back washed? Heaters need the correct water flow to work properly.
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A  Answered on 5/15/2019 by Industry Professional

This is for the Heater but may be caused by low flow
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?     Asked on 6/5/2019by Shelly

What size propane tank is used for this unit?
 Reply

A  Answered on 6/8/2019 by InyoPools Product Specialist Michelle B.

Hello, You would need to call a propane company to select the proper size for your heater.
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?     Asked on 6/12/2019by Elizabeth Igler

what size propane tank is needed to use with this heater?
 Reply

A  Answered on 6/14/2019 by InyoPools Product Specialist Lennox H.

Hi, Elizabeth. This unit requires 1-1/4 gallons of propane gas an hour to operate. You will need a large enough tank to run this unit based on how usage.  
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?     Asked on 7/30/2019by Gail Lane

how does this ship and how much does it weigh
 Reply

A  Answered on 7/30/2019 by InyoPools Product Specialist Matt S.

Heat pumps are delivered via freight shipping companies and generally take 5-10 business days for delivery. The shipping weight is 300 pounds.
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?     Asked on 4/26/2020by Niccole

Does this unit come with all the parts needed to hook it up?
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A  Answered on 11/4/2020 by InyoPools Product Specialist Hector F.

Hi Niccole, yes this unit comes with the parts needed however the miscellaneous parts such as any extra electrical cords or plumbing accessories will not come with the unit as each application can be different. 
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?     Asked on 4/26/2020by Niccole

Does this unit come with all the parts needed to hook it up?
 Reply

A  Answered on 4/27/2020 by InyoPools Product Specialist Patrick P.

Hi Niccole, You may need some general plumbing fittings and pipe glue which you would buy locally. Also if you have an inline chlorinator then we suggest a check valve between the heater and the chlorinator which is not included. Outside of these items then everything else is inlcuded.
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?     Asked on 5/21/2020by Edward L Loiko

Do you have this in stock? How long would it take to get to zip code 01036?
 Reply

A  Answered on 12/30/2020 by InyoPools Product Specialist Hector F.

Hi Edward, unfortunately, we no longer carry this model heater however please consider the RayPak heater part number 014786.
 Reply