?     Asked on 2/29/2012by Guest

Is the salt included with the salt chlorine generator?
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A  Answered on 2/29/2012 by InyoPools Product Specialist Patrick P.

No, salt is not included.  You would purchase the salt locally and the quantity will depend upon the number of gallons of water in your pool.  Use a salt that is at least 99.8% pure NaCl. The preferred salt is evaporated, granulated, food quality, and NON-iodized.  Avoid using salt with anti-caking agents like sodium ferrocyanide, also known as yellow YPS (prussiate of soda). These cause some discoloration of fittings and pool surface finishes. DO NOT use calcium chloride.
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?     Asked on 10/3/2012by Guest

Does the Jandy PLC1400 include the flow sensor?
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A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

Yes, the flow sensor is included with the Jandy PLC1400.
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?     Asked on 8/7/2015by Rusty

Do you offer the cell by itself without the sensor and cable? I recently replaced the sensor so I don't need that. Also, is there a way to test the cell to determine if it is bad? The last several water tests that were done show that the chlorine level is way too low. The salinity has been kept in range and I adjusted the chlorine production rate up to 100%. We've even shocked with liquid chlorine regularly but our water tests from the local pool store continue to indicate low chlorine levels.
 Reply

A  Answered on 8/10/2015 by InyoPools Product Specialist Lennox H.

Hi Rusty, The AquaPure Cell is only sold as a kit. There is no way to test the cell directly other than the ability to confirm that you're getting and holding a chlorine in your pool.
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?     Asked on 3/13/2016by Inyo Visitor

How do you clean this?
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A  Answered on 3/14/2016 by InyoPools Product Specialist Lennox H.

Hi, You can find the cleaning instruction on page 27-28 of the Jandy® AquaPure Installation and Operation Manual.
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?     Asked on 5/1/2016by tim

I have an aquapure700 salt/chlorine system. The salinity indicator on the control unit reads 0.0 for salt content. I have added 160 lbs of pool salt and have had the water tested. Based on the water sample test, it should be reading about 3.0. Why is the control system not showing any salt.
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A  Answered on 5/4/2016 by InyoPools Product Specialist Lennox H.

Hi Tim, The problem could be the Tri-Sensor or the control panel, it's  hard to say which one.
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?     Asked on 7/19/2016by Ron

I've got the Jandy 1400 PLC, I've replaced the cell with the new external flow meter. twice in the last few weeks.My problem is after shocking the pool to bring the chlorine up, it appears the system is not making chlorine, all the electrical connects are showing correct voltage, salt is showing 3.3, PH 7.4-7.6, but after a couple of days..no chlorine and low alkalinity..thoughts? Thanks in advance
 Reply

A  Answered on 7/23/2016 by InyoPools Product Specialist Lennox H.

Hi Ron, There're a few troubleshooting tips that you can check and or try that's listed on page 30 of the Jandy Aquapure Owners Manual.
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?     Asked on 8/22/2016by Carl Skelton

I am getting a error reading 144 and 145 at the same time before this happened my reading was around 3.2
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A  Answered on 8/22/2016 by InyoPools Product Specialist Stacey M.

Hello Carl, I would call Jandy 800-822-7933 to run diagnostic.
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?     Asked on 5/9/2017by Inyo Visitor

I have an aqua link pure control system .Are the boards or the complete box still available? Peter Schlesinger
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A  Answered on 5/10/2017 by InyoPools Product Specialist Lennox H.

Hi. Yes, replacement parts and the complete controller are available for Jandy Aqua Pure 1400 unit. We just need to know the model of the controller you have.
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?     Asked on 6/6/2017by peter napoli

I have the PLC 1400 working now for 3 seasons . I have a service indicator saying to clean the cell. I paid someone to look at the cell and it was clean. Do I need to purchase another unit just after 3 seasons
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A  Answered on 8/3/2017 by InyoPools Product Specialist Alex V.

Peter, If the cell is clean, the sensor may need to be cleaned/reset. You can see instructions on how to do so on page 28 of the owner's manual
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?     Asked on 9/13/2017by PEITREQUIN

PLC1400 WAT IS E PRICE OF THIS PART?,IF YOU SEND IT IN FRANCE? THANKS FOR YOUR ANSWER
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A  Answered on 9/13/2017 by InyoPools Product Specialist Patrick P.

Hi Peitrequin, the shipping to France would be $139 we will send you over a quote and if you would like to place an order you may do so directly through the emailed quote.
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?     Asked on 10/27/2017by Inyo Visitor

I would like to know if I could get end caps for the aqua pure 1400 for cleaning purpose.
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A  Answered on 10/27/2017 by InyoPools Product Specialist Lennox H.

Hi. You will need to order the Cleaning Kit - SP3P
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?     Asked on 5/11/2018by Kelly

I have the Jandy IAqualink RS and ready to bring in a salt generator. Do I need just the PLC1400 or PLC1400 + power center? Does the PLC1400 come with everything as a kit to go direct into my IAqualink?
 Reply

A  Answered on 5/15/2018 by InyoPools Product Specialist Lennox H.

Hi, Kelly. If you have one of these compatible power centers, 6614AP-L or 6613AP you can just purchase the AquaPure 1400 Cell Kit - PLC1400. If not, then you will need the AquaPure Power Center - APUREM and the AquaPure 1400 Cell Kit - PLC1400
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?     Asked on 9/2/2018by Barbara

Hi I have a Jandy 1400 cell. Can I replace it with the Pureline one? It is much cheaper.
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A  Answered on 9/2/2018 by InyoPools Product Specialist Lennox H.

Hi, Barbara. Unfortunately, the Pureline PLC1400 replacement cells are currently not available. 
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?     Asked on 1/28/2019by Brian

I have an older Jandy Aquapure system where the salt cell is only has 2 ports, and now they have 3. I think the control system is also getting old and functioning properly. Is there a specific system which is best or easiest to replace it with where the new cell that I install will fit in the same dimensions of the Jandy that I am removing?
 Reply

A  Answered on 1/28/2019 by InyoPools Product Specialist Lennox H.

Hi, Brian. There is not another system that can be used as a drop-in replacement for the AquaPure Systems. 
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?     Asked on 3/30/2019by Inyo Visitor

I have discontued using my Aqua Pure 1400. Is the a blank I can get so I can take the 1400 out entirely.
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A  Answered on 3/30/2019 by InyoPools Product Specialist Lennox H.

Hi. You can use the Spool Kit - SP3P or replumb that section. 
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  • Commented on 3/30/2019 by Product Owner

    In order to replumb I will need the threaded male ends. Do you know where I can get these? Thank you, Paul R. Powers
     Reply

    • Commented on 3/30/2019 by InyoPools Product Specialist Lennox H.

      Paul, the male threaded part is not available as a separate part. 
       Reply


?     Asked on 5/10/2019by Jerry Nelson

can the 3 prongs where electrical cord attaches be replaced one has rusted away
 Reply

A  Answered on 5/10/2019 by InyoPools Product Specialist Lennox H.

Hi, Jerry. Unfortunately, the entire cell will have to be replaced. 
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?     Asked on 6/25/2019by Pam

Does this price included the sensor?
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A  Answered on 6/25/2019 by InyoPools Product Specialist Matt S.

Yes, this product does include the sensor as shown in the images.
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?     Asked on 6/28/2021by LEWIS wEXLER

doe the PLC1400 have 3 PINS? The item Shown only has 2
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A  Answered on 6/28/2021 by InyoPools Product Specialist Patrick P.

This cell does have 3-Prongs. The PLC700's have a 2 prong plug system and the PLC1400's have a 3 prong plug system, the item in the photo is a PLC700 so the item you will receive will be a 3 prong cell.
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?     Asked on 8/11/2021by michael michael orourke

What size PVC connections is this 2"?
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A  Answered on 8/11/2021 by InyoPools Product Specialist Craig C.

Hello Michael.  The Jandy Aqua Pure 1400 3-port Cell (OEM) has 2" slip (inside pipe size) x 2.5" spigot (outside pipe size) Unions for connecting to existing circulation systems.
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?     Asked on 6/27/2022by Jared Bush

My union is cracked and leaking. Can I purchase the union separately and if so what size and where?
 Reply

A  Answered on 6/27/2022 by InyoPools Product Specialist Craig C.

Hello Jared.  Attached please find the Jandy AquaPure Models 700 & 1400 exploded parts diagram.  Union parts are identified as part keys 10,11,12,13,14, and R0452100 (Universal Union Tailpiece Kit).
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?     Asked on 7/6/2022by robert

I am looking at the PLC1400, and it says this is a 3-pin model, but your pictures show only 2 pins sticking out. Is this an error, or does the item have 2 pins? 2) I see the measurement image, but wondered if you could tell me if the O.D. of the neck just below the threads is 3.0" on all the three fittings? I see the threads are 3.25", so I think it will fit mine, but wanted to check. 3) If the item does not appear correct, can it be returned as long as it has not been installed/used?
 Reply

A  Answered on 7/6/2022 by InyoPools Product Specialist Craig C.

Hello Robert.  The Jandy Aqua Pure 1400 3-port cell, 40,000 Gallon (O.E.M) - PLC1400 has a three (3) pin plug connection.  The picture in the product description is of a PLC700.  The delivered item may be returned if necessary.  Attached please find a copy of the INYO Pools Return Policy    Unfortunately, Jandy has not published any dimensions other than those indicated in the product description.
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