?     Asked on 1/31/2018by Clem

I am considering changing my pool to salt water. I have a variable speed pump that I purchased from you last year. I run this pump,24 hours a day with a very low flow for 12 hours overnight. Will I still be able to do this with a salt system? Also, what is the difference between the regular and the heavy duty system besides the extra year warranty? Thanks
 Reply

A  Answered on 1/31/2018 by InyoPools Product Specialist Patrick P.

Hi Clem, yes you will be able to do this with the set up you described. The heavy duty salt system has a 10,000 hour cell life, where the standard cell has a 7,000 hour life. The extra lifespan on the heavy duty salt cell is due to more Rithinium coating on the cell plates.
 Reply


?     Asked on 2/4/2018by Inyo Visitor

My pool is 24,000 galllons. Should I buy the 40,000 or 20,000 gallon system?
 Reply

A  Answered on 2/4/2018 by InyoPools Product Specialist Patrick P.

If your pocketbook can afford it I would suggest the 40,000 gallon unit as you can dial it down to a lower chlorine production and you will see much longer life out of your salt cell.
 Reply


?     Asked on 2/11/2018by Garry

After you add the initial amount of salt, do you ever have to add salt again? Or do you periodically have to keep adding salt I have a 27' round pool with half of it 6' deep.
 Reply

A  Answered on 2/12/2018 by InyoPools Product Specialist Patrick P.

Hi Garry, Salt does not evaporate out of the water so normally you are not adding much salt after the initial dosage. You would only need to add additional salt for some of the following reasons... water evaporation, party where kids are splashing water out of the pool, heavy rain, or if you have a leak in the pool. All of the above scenarios would mean that you would be adding fresh water back to the pool causing you to dilute the concentration of salt. Even in the scenarios I listed above it would be much less salt then the initial start up dosage.
 Reply


?     Asked on 3/2/2018by jstearns

Clarification to answer above: water evaporates; salt does not. Thus evaporation INCREASES the salt concentration in your pool. Adding fresh water to replace what's evaporated only restores the original salt concentration. There's no need to add salt in this case.
 Reply

A  Answered on 3/5/2018 by InyoPools Product Specialist Lennox H.

Hi, jstearns. The salt level will not be restored to its original level because the salt will become diluted when you add more water to the pool. The potency will be reduced. 
 Reply


?     Asked on 3/22/2018by Don

If I buy this system and have problems with it who handles warranty issues??
 Reply

A  Answered on 3/23/2018 by InyoPools Product Specialist Patrick P.

Hi Don, the warranty on the Crystal Pure salt system is backed directly by Inyo Pools so you would deal directly with us, which is nice as sometimes when you get several parties involved the warranty process can take longer.
 Reply


?     Asked on 4/2/2018by Inyo Visitor

what is the voltage for the systems
 Reply

A  Answered on 4/2/2018 by InyoPools Product Specialist Patrick P.

This system is dual voltage meaning that it can be wired either 115V or 230V.
 Reply


?     Asked on 4/2/2018by Inyo Visitor

I have the 40k generator system. is there a dummy pipe for winter?? Does the Hayward dummy pipe fit as i see both body looks similar?
 Reply

A  Answered on 4/2/2018 by InyoPools Product Specialist Patrick P.

Hi, Yes we would suggest this Dummy Cell for Crystal Pure Salt System.
 Reply


?     Asked on 4/5/2018by bob h

does the salt water needed to generate chlorine have any effects on my vinyl liner, like fading its print or making it brittle?
 Reply

A  Answered on 4/5/2018 by InyoPools Product Specialist Hector F.

As long as the chlorine level in the water is kept at a moderate level and not too high then the liner should not wear quicker than average. 
 Reply


?     Asked on 4/15/2018by Michel

What is the daily electricity consumption in KWatt for the 40,000 gallon unit?
 Reply

A  Answered on 4/15/2018 by InyoPools Product Specialist Patrick P.

Hi Michel, When in use the salt cell is generating chlorine, the average amperage is between 21 and 27 amps, and the voltage typically falls between 2.5 and 7.8 volts. Wattage can be found by multiplying these two values, so on the low end you're looking at about 53 watts and on the high end you're looking at about 211 watts. These number vary because if you run the system at 10% chlorine output the wattage is lower vs. running the system at 100% chlorine output. Based on the #'s above if you ran the system 4 hours per day you are looking between .21 to .84 killowatt hours per day. I hope this helps.
 Reply


?     Asked on 4/24/2018by Inyo Visitor

Other than the warranty, what is the difference between the Crystal Pure Salt System and the Crystal Pure Heavy Duty Salt System? Thanks for your help.
 Reply

A  Answered on 4/24/2018 by InyoPools Product Specialist Patrick P.

The Heavy duty is the same system as the standard but with two main advantages...1. The warranty is 3 year on the Heavy Duty Vs. 2 years on the Standard 2. The cell life on the Heavy Duty is 10,000 hrs. Vs. 7,000 hrs. on the Standard. The extra lifespan on the heavy duty salt cell is due to more Ruthenium coating on the cell plates. Cell life works as follows, say you run your pump 8 hours per day and you set your Crystal Pure to 50% chlorine output then the cell will be running for 4 hrs. per day, thus using up 4 hrs. of cell life per day in this example.
 Reply


?     Asked on 5/12/2018by Andy

Does the system include a flow switch? What is the required length from end to end for this system including the flow switch?
 Reply

A  Answered on 5/13/2018 by InyoPools Product Specialist Lennox H.

Hi, Andy. Yes, this system includes a flow switch. You will need at least 22" of horizontal run to install the cell and flow switch. You can also check out our How To Install a Crystal Pure Salt Chlorine Generator guide for the specifics. 
 Reply


?     Asked on 5/28/2018by Michael Boulet

Do you still have to monitor ph and alkalinity and do you have to add algecide and shock?
 Reply

A  Answered on 5/28/2018 by InyoPools Product Specialist Lennox H.

Hi, Michael. Yes, you will still need to monitor and maintain your pool's water chemistry. Algaecide and shock will be used on a minimal or as needed bases. 
 Reply


?     Asked on 5/29/2018by Inyo Visitor

You sell the salt system and ship it to Canada? The warranty in Canada is the same as US?
 Reply

A  Answered on 5/29/2018 by InyoPools Product Specialist Patrick P.

Yes we do ship this Salt System to Canada and it will have the same warranty in Canada.
 Reply


?     Asked on 6/4/2018by Inyo Visitor

Does the salt system automatically adjust for proper chlorine levels ?
 Reply

A  Answered on 6/4/2018 by InyoPools Product Specialist Hector F.

No, You actually would have to adjust the knob on the system to allow it to generate more chlorine. 
 Reply


?     Asked on 6/28/2018by Inyo Visitor

Hi, how much amperage does the 7707 cell drawn when producing? One of the above answered questions said 21-27 amps. Is that correct? Seems very high compares to a Hayward.
 Reply

A  Answered on 6/28/2018 by InyoPools Product Specialist Hector F.

Ideally, these systems will draw approximately 8-10 AMPS. 
 Reply


?     Asked on 7/5/2018by Mike

Reading the fine print, I see the difference between the “standard” and “heavy duty” kit versions in the cell life being rated at 7,000 and 10,000 hours respectively. I have two questions: 1. How do these average life ratings compare to the “name brand” cells? Will I get more life out of the higher priced systems? 2. Are there a difference in the controllers of the Standard and Heavy duty kits? Can I buy a standard duty today then upgrade to the HD replacement cell later?
 Reply

A  Answered on 7/12/2018 by InyoPools Product Specialist Lennox H.

Hi, Mike. Most system cell life or expectancy will be rated at the 7,000 hours range. You will not get a higher lifespan going with a brand name system. Yes, you can upgrade the cell to the HD version by replacing just the cell.
 Reply


?     Asked on 7/5/2018by Inyo Visitor

I just purchased a Hayward VSP and wanted to know if this salt generator can be powered by the VSP or does it need its own power supply. I no longer have the manual timer as shown in the installation instructions.
 Reply

A  Answered on 7/8/2018 by InyoPools Product Specialist Hector F.

No, the salt system will need its own dedicated circuit or will need to be wired to your main pool timer. 
 Reply


?     Asked on 7/14/2018by Matt

Can the cell be installed vertically?
 Reply

A  Answered on 7/14/2018 by InyoPools Product Specialist Lennox H.

Hi, Matt. The cell can be installed vertically but not the flow switch. 
 Reply


?     Asked on 7/15/2018by Steve

Does the control panel show the salt concentration of the pool water?
 Reply

A  Answered on 7/16/2018 by InyoPools Product Specialist Lennox H.

Hi, Steve. Yes, this system will provide you with a digital salinity level of the pool. 
 Reply


?     Asked on 7/15/2018by jack

What’s the difference between the Hayward AQR 15 40000 gallon and the vs. the Pureline HD 40000
 Reply

A  Answered on 7/17/2018 by InyoPools Product Specialist Lennox H.

Hi, Jack. Aside from the brand name, there is no difference. The PureLine HD unit is comparable to the Hayward Long Life Cell. 
 Reply


?     Asked on 7/19/2018by Mike

I have 1 1/2” plumbing .. but the generator is 3”. Any issue installing the 40k Heavy Duty system where the system plumbing is 1 1/2”?
 Reply

A  Answered on 7/19/2018 by InyoPools Product Specialist Lennox H.

Hi, Mike. There is no issue with using this system with 1-1/2" plumbing. 
 Reply


?     Asked on 9/8/2018by James

What are the lengths on the salt cell cord and the flow switch cord? And do you have extensions available? My best mounting point for the control unit is where my pool timer is mounted, which is about 15' away from the pool. The only other option I have is to mount it on a 4'x6' that is 3' away from the pool, but that is not to code.
 Reply

A  Answered on 9/18/2018 by InyoPools Product Specialist Lennox H.

Hi, James. The cell cord is 12 ft and the flow switch cord is 15 ft. 
 Reply


?     Asked on 1/14/2019by Pentair

I have a Pentair Intelligent 011018 And a Quad De 100 filter. Can i easily integrate this system with my pentair pump? Is there any reason I should stick with Pentair? Does this tell me when it needs to be cleaned or do I just clean it every couple of months and assume all is well?
 Reply

A  Answered on 1/14/2019 by InyoPools Product Specialist Lennox H.

Hi. This system can be installed and easily integrated into your system. It will indicate when the cell will need to be cleaned.
 Reply


?     Asked on 1/14/2019by Fred

I have a 30 year old DoughBuy above ground pool. 28 foot. Structure is still in good condition. Obviously, the liner has been replaced many times. I am concerned about changing over to a salt system about whether splash and incidental exposure to salt will accelerate corrosion of structure. What if my liner develops a slow leak and the salt water seeps to the structure? Should I be concerned about salt water corrosion or is it no worse than a chlorine system?
 Reply

A  Answered on 1/15/2019 by InyoPools Product Specialist Michelle B.

Hello, Salt water is very corrosive, if you have an above ground pool with steel parts, we do not recommend changing over to salt. Please read the article below http://www.inyopools.com/Blog/will-a-salt-chlorine-generator-rust-my-above-ground-pool/
 Reply


?     Asked on 2/14/2019by Richie Dull

What is the replacement salt cell for this unit?
 Reply

A  Answered on 2/14/2019 by InyoPools Product Specialist Michelle B.

Hello, This will be the replacement cell you will need.http://www.inyopools.com/Products/44401352086360.htm
 Reply


?     Asked on 3/13/2019by Richie Dull

How many pounds of salt should I use for a 15x30 17,000 gallon pool?
 Reply

A  Answered on 3/14/2019 by InyoPools Product Specialist Hector F.

Please click here to view a manual and on page 4 there is a chart that helps advise on the amount of salt to add. 
 Reply


?     Asked on 3/23/2019by Natalie

In the description, it says water flow detector. Is that the same as a flow switch?
 Reply

A  Answered on 3/23/2019 by InyoPools Product Specialist Patrick P.

Hi Natalie, yes that is the same as a flow switch.
 Reply


?     Asked on 3/26/2019by Cody

Is there an installation video out there? Is there a recommended distance for any 90's or 45's from the generator or flow meter?
 Reply

A  Answered on 3/27/2019 by InyoPools Product Specialist Patrick P.

Hi Cody, We have a Plumbing Video for the AquaRite which would be the same as the Crystal Pure. We do have Wiring Videos for the Crystal Pure which you may find helpful. There is no specific recommendations on the 45's or 90's but the fewer the better, also if you can use two 45's instead of one  90 this will help reduce head pressure. We have a Video on How Fix Common Pool Plumbing Mistakes which goes into best practices about the use of 45's and 90's you should find that video helpful.
 Reply


?     Asked on 4/13/2019by Grace

what is the shipping weight for the PL-7707 salt system? We are looking into having it sent to our son and then he can send to us in the US Virgin Islands...
 Reply

A  Answered on 4/14/2019 by InyoPools Product Specialist Lennox H.

Hi, Grace. The shipping weight is approximately 15 lbs.
 Reply

  • Commented on 4/14/2019 by Product Owner

    you wouldn't consider shipping it to me for less than the $200+ quoted as "global"? we are the US Virgin Islands and all US postal rates apply.
     Reply

    • Commented on 4/15/2019 by InyoPools Product Specialist Lennox H.

      Grace, This will have to be shipped UPS Worldwide for insurance purposes. 
       Reply


?     Asked on 4/15/2019by Ed

I just installed and powered this system on briefly yesterday and realized that I have no way to control power to it apart from a manual switch. My pump is a variable speed and handles turning itself on and off daily. Is it ok to leave this system on 24/7 and just let the flow switch control whether it is producing chlorine? Or should I look into somehow powering it off when the pump is off?
 Reply

A  Answered on 4/15/2019 by InyoPools Product Specialist Patrick P.

Hi Ed, It is fine to have the power supply on 24/7 as the system will only generate chlorine when the flow switch is engaged. This is the exact way I have my Crystal Pure Salt System installed and have had no issues.
 Reply


?     Asked on 4/21/2019by Brian

I am wanting to switch over to a salt system this summer, but I'm wondering how I should go about doing it. My pool has been sitting all winter it's super green. Should I start it up with chlorine and get all of the chemicals in specs and then switch over to salt or would it be ok start it up for the season with the super chlorination mode with this salt system?
 Reply

A  Answered on 4/21/2019 by InyoPools Product Specialist Patrick P.

Hi Brian, I would start up your pool with the normal process outlined with the salt system but also supplement the startup with additional shock or liquid chlorine as needed during the startup process as this additional chlorine will clear your green pool quicker. We have an article on How to Convert to a Salt Pool as well as How to Clear a Green Pool which you may find helpful. I would use a combination of the two approaches.
 Reply


?     Asked on 5/14/2019by Jay Kinstler

I have a Biogard Mineral Springs Salt Sanitizer panel (burn up @ end of last year) with Hayward Tcell940. Is the Pureline Heavy Duty PL7707 direct replacement? I want to be able to put the new cell in without any plumbing work. I have a Salt Water plaster pool that is 28,000 that I use Biogard Mineral Springs. Thank You
 Reply

A  Answered on 5/19/2019 by InyoPools Product Specialist Patrick P.

Hi Jay, Yes this is a direct replacement for the Biogard Mineral Springs Salt Sanitizer which means no re-plumbing is required.
 Reply


?     Asked on 5/23/2019by paul

How long is the chord from the Pureline in-line chlorinator? I need to see if chord from chlorinator will reach my shed/power box. If not, can an extension be applied? Thanks, paul
 Reply

A  Answered on 5/25/2019 by InyoPools Product Specialist Patrick P.

Hi Paul, The cell cable that runs from the cell back the power supply is 15', there is also a cable from the flow switch which is also 15' and that also runs back to the power supply. If you are wiring the power supply 115V then you can wire a 115V cord off of the power supply to plug into a standard outlet. We carry this  6' Cord with 3 Prong Plug which would get you 6' closer to cell.
 Reply


?     Asked on 6/16/2019by Don

I have aquarite 40 K t 15 cell is the plumbing Distance the same for your cell
 Reply

A  Answered on 6/16/2019 by InyoPools Product Specialist Patrick P.

Hi Don, Yes the plumbing distance on the PureLine Crystal Pure cell is the distance as the Aquarite 40K T-15 cell.
 Reply


?     Asked on 6/26/2019by Solaxx Cell Compatible?

Will this cell fit in the same space as a "Saltron Reliant" Cell from Solaxx??

 Reply

A  Answered on 6/26/2019 by InyoPools Product Specialist Lennox H.

Hi. Unfortunately, it will not. You will have to re-plumb the cell used with this system. 
 Reply


?     Asked on 7/9/2019by Jannik jensen

How much water pressure is the threaded collars rated for? The reason I’m asking is because the collar on the outlet side of my 2 month old salt chlorinator shot off splitting the pipe open, when I start up the pump which purge at max flow (3500 rpm 3hp Intelliflow) for 5-8 sec before throttling down to 2200 rpm, and bypassing my solar heater, which normally is on all the time. The pressure on the filter reaches 45 psi during the purge.

 Reply

A  Answered on 7/19/2019 by InyoPools Product Specialist Lennox H.

Hi, Jannik. The PSI rating for the collar is 50 PSI.  
 Reply


?     Asked on 7/9/2019by Barnett Roger

Does this unit have a digital salt level display. and If I purchase this item will it be shipped from an American warehouse and what is the est. shipping time for delivery.
 Reply

A  Answered on 7/9/2019 by InyoPools Product Specialist Hector F.

This unit does have a digital salt display, ships from Florida with an average shipping time of approximately 2-6 business days. 
 Reply


?     Asked on 7/9/2019by Inyo Visitor

How can I, when ordering, specify that I want in 220V AND 60 Hertz my order
 Reply

A  Answered on 7/9/2019 by InyoPools Product Specialist Lennox H.

Hi. These units can be wired for 115 or 230 volts at 60 Hz.  
 Reply


?     Asked on 7/13/2019by Inyo Visitor

Any problems to get parts ?
 Reply

A  Answered on 7/14/2019 by InyoPools Product Specialist Lennox H.

Hi. Replacement parts are readily available. 
 Reply


?     Asked on 8/2/2019by Eric Bell

What size adapter fittings are included and if any are threaded? I can't determine by the picture and the install instructions do not list whats included. Thanks
 Reply

A  Answered on 9/18/2019 by InyoPools Product Specialist Hector F.

These systems include 2-inch unions for the plumbing tailpiece of the unions. They also include the cell, the main control panel and the flow switch assembly. 
 Reply


?     Asked on 9/3/2019by Brian Droddy

My salt cell control panel displays low salt warnings when my pump shuts down every night. It does not correct itself when the pump comes back on the next morning. This is what it displays. It just started doing this the past 3 weeks. I've had to flip the switch to OFF and then to AUTO to correct it. What's going on with this thing? I just bought this SCG a few months ago. I checked the cell and it looks fine and my salt level is around 3300.

 Reply

A  Answered on 9/4/2019 by InyoPools Product Specialist Megan C.

Hi, Brian. If the No Flow light does not come on when the pump is off, the issue could be the Main PCB.
 Reply

  • Commented on 6/9/2020 by Product Owner

    Mine just started doing the EXACT same thing. How did you resolve this issue?
     Reply


A  Answered on 6/10/2020 by Product Owner

Hi Brian, how was this issue resolved? I am having the same exact problem. My unit is almost exactly 1 year old. Thank you.
 Reply

  • Commented on 11/6/2020 by InyoPools Product Specialist Megan C.

    It is best to complete troubleshooting with the system.  Please change the setting on the dial to 100% and toggle up to super chlorinate/boost, push the system status or diagnostic button, and provide the 1-9 readouts from the display in the sequence you see them and provide them. I prefer to see a water test by a local pool store if possible, one that provides the full panel readings for water chemistry too. You are welcome to add this information here or contact us via support at https://secure.inyopools.com/Support/SupportRequest.aspx 
     Reply