?     Asked on 5/4/2015by bob

I need to know if the filter can be shipped with 2" ports?
 Reply

A  Answered on 5/4/2015 by InyoPools Product Specialist Robert M.

Hello Bob - The Sherlock 120 comes with 2" ports.
 Reply


?     Asked on 5/25/2015by Doris

There are so many numbers of the filter which needs replacing. How do I determine the size of the filter for this model?
 Reply

A  Answered on 5/25/2015 by InyoPools Product Specialist Patrick P.

Hi Doris, You should have a label on the side of your filter which has your square footage checked off. If you do not have this label then the next best thing to do would be to measure your cartridge, the Sherlock 120 measures 20-1/16" in length.
 Reply


?     Asked on 6/5/2015by Russ

Does a cartridge come with the filter?
 Reply

A  Answered on 6/5/2015 by InyoPools Product Specialist Patrick P.

Hi Russ, Yes a cartridge is included with the Jacuzzi Sherlock Filter.
 Reply


?     Asked on 6/14/2015by joan

I am losing water when running the filter. I noticed the water is under the filter is there something I need to change at the bottom of the filter I don't see a crack in the filter.
 Reply

A  Answered on 6/18/2015 by InyoPools Product Specialist Lennox H.

Joan, If you dont see water actually leaking from the drain plug, in and out ports, then you may have a crack underneath the tank body. I would recommend inspecting the canister thoroughly.
 Reply


?     Asked on 8/22/2015by Jim

Would this be a good replacement from a Hayward c1200?
 Reply

A  Answered on 8/24/2015 by InyoPools Product Specialist Joe S.

Hello Jon the C12002 has a design flow rate of 120 Gallons per minute, where the Sher120 has a flow rate of 120 GPMS as well.
 Reply


?     Asked on 11/11/2015by Jerry

Is this an exact replacement for a Jacuzzi sherlock 120 from 2002? Same port locations and cartridge?
 Reply

A  Answered on 11/12/2015 by InyoPools Product Specialist Lennox H.

Hi Jerry, The Jacuzzi Sherlock SHER120 Cartridge Filter will be an exact replacement to the model from 2002.
 Reply


?     Asked on 6/10/2016by Arnie

We have a 100EF-S1KR9-6-HK6 filter housing that is leaking at the filter nut. Replaced o ring & it still leaks. Is there a fix? Or, do I need to replace the housing? Pump works fine, so is there a compatible housing for replacement?
 Reply

A  Answered on 6/19/2016 by InyoPools Product Specialist Lennox H.

Hi Arnie, Make sure that the o-ring is lubricated, installed correctly and the locking ring is properly installed. The Jacuzzi Sherlock SHER120 Cartridge Filter is a suitable replacement.
 Reply


?     Asked on 9/11/2016by deborah

We have a 18 by 52 swimming pool. We need a new filter system cause our old one is cracked on the bottom. The filter system is a Jacuzzi. It is a sher120 model number is 94223936. Do you have anything that might work to replace it? If so could you let me know. Thanks
 Reply

A  Answered on 9/11/2016 by InyoPools Product Specialist Stacey M.

Hello Deborah, the Star Clear Plus 120 Sq Ft. Filter 2" Ports - C12002 is a good replacement.
 Reply


?     Asked on 9/11/2016by Deborah

Do you have the winter clips that go on your winter cover to hold it down in the 42"? Thanks
 Reply

A  Answered on 9/11/2016 by InyoPools Product Specialist Stacey M.

Hello Deborah, depending on how many you need there are Swimming Pool Cover Clips (30-Pack) - NW1356
 Reply


?     Asked on 6/23/2017by dona

How do I get a replacement cartridge for the 94223390 filtering system? Is there another one that is recommended? If so please let me know. Thank you, dona
 Reply

A  Answered on 6/23/2017 by InyoPools Product Specialist Stacey M.

Hello Dona, We have Jacuzzi Sherlock 120 Replacement Cartridge - PL0150
 Reply


?     Asked on 6/25/2017by Inyo Visitor

Where can I purchase a pump and motor for a SherlockSHER120 cartridge filter
 Reply

A  Answered on 6/26/2017 by InyoPools Product Specialist Lennox H.

Hi. We do sell complete pumps that can be used with a Sherlock SHER120. If you do not currently have a pump then you'll have to size one. You can use the steps in our How to Size a Pool Pump for Your In-Ground Pool guide.
 Reply


?     Asked on 6/27/2017by Patricia

I need a replacement for this item that is no longer available. What do you have to help me?
 Reply

A  Answered on 6/28/2017 by InyoPools Product Specialist Stacey M.

Hello, the Star Clear Plus 120 Sq Ft. Filter 2" Ports - C12002 is a good replacement.
 Reply


?     Asked on 6/9/2020by ANTHONY DESABATO

DOES THE FILTER COVER HAVE A O RING OR GASKET. MINE MEASURES 12" ACROSS
 Reply

A  Answered on 6/9/2020 by InyoPools Product Specialist Lennox H.

Hi, Anthony. This filter assembly does have a Lid O-ring - 47038047R
 Reply