?     Asked on 6/23/2006by Guest

How thick is the pad?
 Reply

A  Answered on 6/23/2006 by InyoPools Product Specialist Patrick P.

This stair pad is approximately 1/8" thick
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?     Asked on 7/10/2006by Guest

Does the smooth side go up or down under the stairs?
 Reply

A  Answered on 7/10/2006 by InyoPools Product Specialist Patrick P.

Smooth side goes face up, so the rough side will be contacting the pool surface and prevent the pad from slipping.
 Reply


?     Asked on 7/29/2006by Guest

What are the pads made out of? Are they like a foam or plastic?
 Reply

A  Answered on 7/29/2006 by InyoPools Product Specialist Patrick P.

The pads are made out of a foam material.
 Reply


?     Asked on 10/3/2012by Guest

Why is the pad so big? How does it fit on the 5602 steps
 Reply

A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

This pad is designed to fit underneath the entire step back to the pool wall.
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?     Asked on 10/3/2012by Guest

Does the liner pad fit "as-is" or will it need to be cut accordingly?
 Reply

A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

You can do either.  The pad is 3' x 5', so it can be used for most all of our steps.  However,  it does not exactly match the dimensions of all of our steps and therefore could be cut accordingly to the size you need.
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?     Asked on 10/3/2012by Guest

The pad has a tendency to float. When placed in the pool it floats at the top of the water. When placed under the steps, the edges float up around the step. Is this normal for operation?
 Reply

A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

Since there is some air inside the pad, it will have a tendency to float. This will usually reduce after the pad has been in the water for a while.
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?     Asked on 10/3/2012by Guest

I purchased the Wedding Cake steps. When I tried to install them today, the wall on the side of my pool is slanted up with sand underneath the liner causing issues. Will a step pad help this situation?
 Reply

A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

I do not think the step pad would do anything to remedy this, as the step pad is typically used to prevent chafing between the liner and bottom of the steps.  I just spoke with Lumio, and they suggested trying to reposition the deck braces, as there is a small space that's designed to be in between the wall and the step.
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?     Asked on 10/3/2012by Guest

How tall is the deluxe step pad?
 Reply

A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

This pool pad has no height to it, as it is a pad, like a sheet.  The dimensions are 3'6" long by 5' wide.  It is designed to be sandwiched in between the liner and the in-pool step or ladder, so it is very thin so as to not impede use of the steps or ladder.
 Reply


?     Asked on 10/3/2012by Guest

Is it possible to get an in ground stairs for a pool that does not have a level landing? The pool is sloped toward the center and is round with a liner.
 Reply

A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

All of our stairs and ladders are made for level pools.  While it is still possible to use our ladders and stairs they will not be as stable as if there was a level pool.
 Reply


?     Asked on 4/29/2013by Guest

What color is this step pad?
 Reply

A  Answered on 4/29/2013 by InyoPools Product Specialist Patrick P.

The color of the NA402 step pad is blue.
 Reply


?     Asked on 6/19/2016by Sean

What is the step itself. I would like to buy those.. Sean Hutchinson 973-307-5943
 Reply

A  Answered on 6/22/2016 by InyoPools Product Specialist Alan M.

Here is a link to the Above Ground Pool Steps page listing the steps we currently have available. The steps in the picture are no longer available.
 Reply


?     Asked on 5/26/2018by Inyo Visitor

Does this include steps also
 Reply

A  Answered on 5/26/2018 by InyoPools Product Specialist Lennox H.

Hi. The step is not included, just the 45" x 60" Pad only. 
 Reply


?     Asked on 5/20/2020by Jazz

What's the weight comp.
 Reply

A  Answered on 12/4/2020 by InyoPools Product Specialist Hector F.

Hi Jazz, this ladder/ step pad weighs approximately 20 lbs with the packaging. 
 Reply


?     Asked on 4/10/2021by Travis Young

What is the weight limit on a person?
 Reply

A  Answered on 5/14/2021 by InyoPools Product Specialist Robert M.

This is just a pad for the steps. It does not have a weight limit.
 Reply