Will this step / ladder work with a soft side or Intex pool?
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This particular product will not work with a soft side or Intex pool but we do carry this ladder which is specifcally designed for Soft Sided and Intex pools http://www.inyopools.com/Products/06300025046293.htm
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I have a deck around the pool (12' X 20" Weismueller, 52" deep). Will the Royal Entrance Above Ground Pool steps adapt to a deck mount?
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You should be ok with your deck. However, you can take a look at the Royal Entrance Above Ground Pool step owner's manual to help decide if it would work well with your deck.
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When removing the steps from the pool for the winter, is the fence removable from the step while it is in the pool so it can be lifted out of the pool separate from the steps?
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You are able to remove the handrails from the steps. You can browse the Royal Entrance Above Ground Pool Step manual for a complete rundown on the installation process.
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My above ground pool has a good deck and also has a sloping bottom. Does this product have an adjustment feature to work on a sloped bottom?
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No, the Royal Entrance Above Ground Pool steps do not come with an adjustable feature that would allow you to slope the bottom of the steps.
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Does this pool step fill with loose sand or sand bags? Can you use something else, like small rocks?
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For the Royal Entrance Above Ground pool steps, the manufacturer recommends filling the bottom step with loose sand. The rails are secured to the deck with screws.
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My pool is a 18x36 oval pool w/ the banked bottom sides. Will these steps fit my pool?
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After speaking with the manufacturer, they confirmed that there would be no problem with using the Royal Entrance Above Ground Pool step on a pool with banked bottom sides.
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I am interested in your Royal Entrance Above Ground Pool steps. What type of material is attached to step to prevent child from getting behind step? Will the water and chemical treatment flow through this material?
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The safety "fence" that attaches to the step is made of the same polymer as the step. Essentially, it's a high grade plastic from my understanding. The area behind the step will not be watertight, so water and chemicals will still be able to flow.
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I have an above ground pool surrounded by a deck. I have steps for the pool, but it has no way of attaching them to the deck (like the picture of these steps). Are the arms shown in the picture designed to be screwed directly to the deck? I would like for my steps to be firmly attached.
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Yes, the Royal Entrance Pool Step does indeed have the capability to attach to the decking that surrounds your above ground pool. It would require the acquisition of the ladder's attachment kit that would allow it to be firmly screwed into the decking.
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How can I buy just the two straps that go on the handrails and screw into the deck for the Royal Entrance Pool steps?
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Retail consumers can order directly from the manufacturer, Lumi-O, in instances like this. Their number is 800-265-1113. The part number they use on this step is the B-5602. Please reference it as the Royal Entrance step.
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Can the Royal Entrance Pool Step fit into Tahitian pool with 54" walls? And what is the maximum height of the deck that the step can fit into?
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The Royal Entrance Pool step is made for a 48" or 52" Pool. If you have 54" walls, you will need to use a different step. You can use the Easy Pool Step for 54" walls.
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For the Royal Entrance Pool Step, if you add sand to this step, will algae form in the pool?
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Ideally, the sand in the step is kept dry, so algae forming because of the sand will not be a problem. Ensuring that your pool is properly balanced and all chemicals are in check will limit the growth of algae.We have sold many copies of this step, and have not heard any complaints of algae growth as a result of installation of this step.
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Can the Royal Entrance pool step be bolted into a concrete deck?
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Yes, the Royal Entrance steps can but the concrete screws are not included in the hardware kit.You would have to buy them at a local hardware store.
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Can the Royal Entrance Pool steps be used in an above ground pool with the NL102 Peel and Stick Pool Cove (48 inch) in it?
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Yes you may use the NE103 with the Peel N Stick Pool Cove. You can view our various pool cove peel and stick products here.
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I have a this pool step. This past winter I couldn't get the pool closed and during the winter ....the braces on the ladder snapped. I am looking to replace them and cannot find anywhere to buy the parts. Can you help me.
Debbie schlabach,,,
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Retail consumers can order directly from the manufacturer, Lumi-O, in instances like this. Their number is 800-265-1113. The part number they use on this step is the B-5602. Please reference it as the Royal Entrance step.
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What is the rise of each step? From the picture,I see 4 steps with a total height of the unit to be 43 inches I'm thinking the rise is approz 10 3/4 to 11 inches. Am I close?
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Hi Jerry, The rise on the step is 11.5" and the run is 34".
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Can these steps be used in a inground pool with a depth of 4 feet?
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These steps are designed to be used in an in ground with a height of either a 48" or 52". These steps are NO LONGER AVAILABLE.
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cani use the steps for inground pool 4ft deep
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Most inground pools have a pool wall that is 42" and this step is designed for a pool that is 48" to 54" this means that if you used this step on an inground pool with a 42" wall that you would have to step up to the first step when entering from the pool deck and also the mounting brackets would not be able to attach to the pool deck since the top step would sit higher than the deck.
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Hi ,I'm looking for a counterweight block for my Lumi O pool ladder steps model #5602...……..Thanks
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Hi, Tom. We do not carry the Sand Cap - 5555 which is what acts as a counterweight for the step.
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